In the U.S., many people still struggle to find care, book an appointment, confirm coverage, or get a clear answer on pricing. The impact goes beyond inconvenience, contributing to delayed diagnoses, increased anxiety, and financial stress that harms both patients and the healthcare system.
Successful organizations are transforming their operations to create a single experience so that no matter how they get in touch, consumers feel more confident that the organization “knows” them — and respects their time.
A new report by Paubox calls for healthcare IT leaders to dispose of outdated assumptions about email security and address the challenges of evolving cybersecurity threats.
As we all work to wrap up the year and enter into 2025, here are a few trends to keep your eye on in the coming months and beyond.
The challenge? Maintaining high Star Ratings or improving upon existing ratings gets increasingly difficult over time.
The startup—which has twice received KLAS Research's "Best in KLAS" award for patient outreach—will use funds its raised to grow the number of teams working on its patient communication solutions.
Meditech continues to hold the largest EMR market share in Canada, but it is losing customers — mostly to Epic, which has seen a rapid rise in popularity, a new KLAS report shows. The report delves into market share data and customer satisfaction insights to assess EMR vendors' positions in the Canadian market.
Break down the silos. Take control of your provider data.